Sir Julian Lewis: Can the Minister explain why it appears that telephone assessments for PIP have a significantly higher success rate in applications than face-to-face applications?

[The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western): I am not able to explain the reason for that difference, but I am able to reassure the right hon. Gentleman that we are looking to move away from telephone appointments and return as quickly as possible to assessments made face to face wherever we are able to do so.]